Limits and Self-exclusion
We offer a range of helpful tools and services. Make sustainable gaming decisions by setting your personal limits.
Deposit and loss limits are shared between the Paf Group sites. The Paf Group sites are: www.paf.es, www.pinatacasino.es, www.goldenbull.es and www.speedybet.es.
Deposit Limit
Set limits on how much you can deposit into your gaming account to control your spending.
Deposit Limits:
Daily: €600
Weekly: €1,500
Monthly: €3,000
These limits comply with regulations. If you wish to lower them, you can make an immediate request to us.
Increasing or Removing Limits:
You may request higher deposit limits or even removal of limits. To do so, you'll need to:
- Pass addictive behavior prevention tests.
- Ensure no risky behavior has been shown.
- After passing these checks, new limits take effect within 3 days.
Note: You can only request an increase every 3 months.
For 30 days after new limits start, you won't receive personalized promotions, but can still use previous ones.
Loss Limit
Control how much money you spend on playing by regulating your potential losses.
Gaming Freeze
A tool for shorter timeouts from one or more of the gaming categories.
Self-exclusion
If you want to stop playing with us, you can exclude yourself in the Exclusion settings section of your profile. We offer you the following exclusion periods:
- 24 hours
- 1 week
- 2 weeks
- 3 weeks
- 4 weeks
- 6 weeks
- 6 months
For longer breaks we recommend you to block yourself by registering on the General Register of Gaming Access (RGIAJ) that will block you from all licensed operators.
Self-prohibition
If you need to block your access to all regulated gambling services in Spain, you can register in the General Registry of Bans on Access to Gambling (RGIAJ) on the website of the Directorate General for the Regulation of Gambling (DGOJ). The validity is indefinite but its cancellation can be requested to the DGOJ after 6 months.
Gaming Reminder
Activate gaming reminders to receive relevant responsible gaming messages while you play.
Gaming Summary
Your Gaming Summary shows how much you have won and lost.